Returns & Refunds

Our Return Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

Several types of goods are exempt from being returned. We do not accept returns of intimate, health, or personal care items (e.g. sunscreen and insect repellent).

Return Fees

For approved returns, the following fees will be deducted from your refund:

• $20 Return & Pickup Fee per box or large item. This fee covers the cost of arranging pickup and shipping the returned items back to us. There is no additional return shipping charge.
• 15% Restocking Fee. A 15% restocking fee will be deducted from the value of the returned merchandise.

The $20 Return & Pickup Fee is charged per box or large item, not per individual product. If several small items can be packed together into a single box, the $20 fee will only be charged once for that box.

Return Process

Please contact us to initiate a return. 

If your return is approved, we will arrange a pickup with you. You do not need to ship the items back yourself. We will provide instructions for preparing the items for pickup.

Damaged or incorrect items may be returned at the company's expense, at our discretion.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, less the applicable Return & Pickup Fee and 15% restocking fee.